Privacy Policy – Tampa Shine Experts

1. Information We Collect

We may collect the following types of personal information:

• Full name, email address, and phone number
• Service address and appointment preferences
• Payment and billing information (processed securely via third-party providers)
• Feedback, messages, and communications from you
• Photos or videos of property areas before or after service, for quality and marketing purposes
• Website usage data (through cookies and analytics tools)

2. How We Use Your Information

We use your information to:

• Provide and manage cleaning services
• Schedule appointments and send confirmations
• Process payments and deliver invoices
• Send updates, promotions, and service notifications
• Improve customer experience and service quality
• Conduct quality assurance and staff training using photos or videos
• Promote our services through marketing content (only with proper precautions to protect client privacy)

3. Sharing of Information

We do not sell, rent, or trade your personal information. We may share limited data with:

• Payment processors for secure transactions
• Internal tools for scheduling and CRM
• Legal or regulatory authorities when required by law

4. Data Security

• Data is stored on secure servers with encryption and access controls
• Payments are handled by PCI-compliant third-party providers
• We use industry-standard security practices to safeguard your information

5. Cookies & Analytics

Our website uses cookies and analytics tools to improve performance and understand user behavior. You may adjust your browser settings to limit cookie tracking.

6. Your Rights

You have the right to:

• Access or update your personal data
• Request data deletion
• Opt out of marketing communications at any time

7. Policy Changes

We may update this policy as needed. The latest version will always be available at www.TampaShineExperts.com.

8. Contact Us

Effective Date: April 1, 2025